REMOTE MANAGED SERVICES, or RMS, is a proactive, comprehensive network maintenance and support solution. Designed for small and medium-sized businesses, RMS is a cost-effective alternative to an in-house IT department.
For one fixed monthly fee, you will get unlimited service for your entire office network. In fact, having CrafTech RMS is better than having an in-house department, because we take IT to a whole new level. Once we place our system on your network, our advanced 24/7 monitoring and management tools will allow us to take proactive steps to greatly improve the performance and stability of your systems. Using this kind of preventative maintenance, we can find and fix problems often before you even know about them. Should a problem arise anyway, we can respond instantly with usually no interruption to the end-user. With three levels of service, we are sure to have a plan for you!
To get more information visit us at CrafTechRMS.com
| SERVICE PLANS |
CrafTech RMS Service Locations: |
RED
- Fast Reliable Tech. Support
-
Network Monitoring
-
Basic Preventative Maintenance
- Virus/Spyware Monitoring
YELLOW
All of the Above Plus:
- Unlimited Remote Support
- Full Proactive Maintenance
- 50% Off DataBank Backup
- Virus/Spyware Removal
- Discounted Special Project
GREEN
All of the Above Plus:
- Unlimited On-Site support
- Free On-Site Backup
- Free DataBank Buckup
- Vendor Management
Want a low cost plan
with more for your server?
Ask about RED+ and YELLOW+ |
Pennsylvania:
Delaware County and surrounding ares
California:
Placentia
Connecticut:
New Britain
Illinois:
Glenwood
Indiana:
Indianapolis
Goshen
Iowa:
Des Moines
Minnesota:
Minneapolis
Michigan:
Grand Rapids
Ypsilanti
Ohio:
Columbus
Tennessee:
Nashville |
| How we keep your network running smooth and more secure on a daily basis: |
| AntiVirus Checks |
Test if a virus scanner is installed
Test if the virus scanner is enable
Test if the virus scanners definitions are up to date
Test for instant alerts of Malware intrusions |
| Disk |
Test if the disk has enough free space
Test if the disk is too fragmented
Test the disks SMART status for pending failures
Test if the disks temperature is within normal range
Test if the disk is generating any event log errors |
| Intrusion |
Check if the system is experiencing a high level of failed logins |
| Usability |
Checks if the CPU is out of bounds for the last several days
Check if the memory usage is out of bounds for the last several days
Check for black listed software installation |
| Services |
Test for stopped critical windows services |
| Windows Updates |
Tests the computer for missing patches approved or deny windows updates based on usability |
| Events |
Checks the event logs for critical errors |
| Backup |
Check the installed backup program for a successful backup of local and off-site backups |
|
